Core Challenges We Solve
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​Unpredictable staffing costs and leadership accountability
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Variable guest experience eroding loyalty and brand prestige
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Operational chaos and lack of delegation systems
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High revenue - low profit margins
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Culinary inefficiencies and poor food/labor cost controls
If you deliver high-touch service and want to deliver it better, more consistently, and more profitably, we can help.
The P4 + Framework:
At P4 Advisory Group, we specialize in transforming hospitality-driven businesses through our proprietary system rooted in Planning, People, Process, and Profit. We bring a level of clarity, consistency, and control that hospitality businesses need to thrive.
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This powerful combination drives:
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Improved service and wait times
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Elevated guest experiences
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Engaged, high-performing teams
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Increased operational margins and profitability
“Exceptional restaurants never choose between operational rigor and human connection—they strive for excellence in both.”
Hospitality Optimization System
Planning +
Define & Measure
We architect your guest experience with precision, mapping and measuring what matters to develop moments to delight, reduce friction and enforce standards of excellence.
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Guest Journey Mapping
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Voice of the Customer (VOC)
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Key Performance Indicator Baselines
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Strategic Roadmaps
People +
Culture & Engagement
We coach leaders to inspire, staff to perform and culture to radiate authenticity.
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Leadership Development & Coaching
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Frontline Engagement Systems
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Service Standards & Behavior Modeling
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Recognition and Retention Programs
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Process +
Streamlined Execution
Operational excellence is non-negotiable. By utilizing Lean tools such as Standard Operating Procedures (SOPs), Kaizen events, and visual dashboards, we eliminate inefficiencies and ensure consistency across every guest touchpoint.
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SOP Development
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Value Stream Mapping
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Service Flow Optimization
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Quality Control Systems
Profit
+ Analyze & Control
We turn data into decisions. Through financial analysis and continuous improvement audits, we help you boost profitability and control costs without compromising service.
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Cost of Poor Quality (COPQ)
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Profit Margin Optimization
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Financial Dashboards & KPIs
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Control Plans for Long-Term Success
Real Systems.
Real Results.
Powered by the P4 + Framework:
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20–30% reduction in waste and inefficiencies
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10–15% boost in guest satisfaction
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Increased team productivity and engagement
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Improved revenue, profit margins, and service consistency
You’ve built something special. Let’s make it scalable, sustainable, and truly exceptional.
Ready to Transform?
Let's Talk
Don’t leave excellence to chance. Let us help you build a business that runs with precision, empowers your people, and delights your guests—every shift, every time.
Organizations around the world have applied the resources of Lean Six Sigma. By following our systems, we guarantee results.